FAQ'S

Be smart, Be clean!

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What areas do you provide service?

Anything within a 25 mile radius of Burlington NC. Anything outside will be charged an additional fee.

Why is my paint oxidized?

The top layer of your paint is becoming lost. Gradually it will become duller as time progresses if precautions are not met in enough time.

What does tire dressing do?

Leaves a satin or glossy finish. Helps prevent drying, fading or cracking.

Can you polish my paint if the clear coated is peeling?

Why are my leather seats cracking?

Your seats are porous . The suns Ray's absorb the oils that are in the leather. It is recommended that you clean and condition them once every two weeks.

What format of payments do you accept?

Cash and Credit Cards. An additional fee will apply for Card payments. Checks are not accepted.

When should I have my vehicle clay barred?

How often should I have my vehicle polished?

If your paint has any surface contamination such as paint over spray & tree sap. Some containments are hidden to the human eye. If the surfaces of the paint are not smooth then your clear coat needs attention.

Find out more

How often should I have my vehicle polished?

Once every 6 months.

Are your products biodegradable?

How often should I have my vehicle polished?

How long does a full detail take?

Yes every product used is.

How long does a full detail take?

How do I know what services I need?

How long does a full detail take?

Average is 4 to 5 hours. Depends on size of vehicle, condition and if services are requested.

Do you clean headliners?

How do I know what services I need?

Yes with steamer and spot treatment if needed.

How do I know what services I need?

When you contact Andy's Mobile Detail they're a series of questions asked to help determine what services are needed so you won't waste your hard earned money on something unnecessary. Pictures are requested before price is given.

FAQ'S

How long in advance do I need to schedule my appointment?

24 hour notice. We understand if you have to reschedule. Things happen in life! All we ask is for you to let us know as soon as possible. We strive to accommodate everyone.

What do I need to do prior to my appointment?

Remove all trash and personal belongings. If excessive trash & contraband remain a $20 fee will be charged.

What form of payments do you accept?

Cash & credit/debit cards. Checks aren't allowed. 3.5% processing fee for cards are added balance. Form of payment is due once Detail is completed.

Pollen

The most damaging aspect of pollen, however, is not the thorns, but the acidity. So when your vehicle is covered with pollen, the oncoming rain is what will activate the acid properties which will, over time, deteriorate your vehicle’s paint.

What can I do to protect my vehicle from having this happen? Before the season of pollen starts in North Carolina have it polished. Ask yourself if I have it polished to protect it in the winter from when the roads are salted then why is it any different then the spring and summer? It isn't!

General rule of thumb at least have it polished once every 6 months!!

CERAMIC COATING MYTHS:

It is maintenance free.
Coatings are permanent.
They well peel off when they fail.
They are scratch proof.
They last 10+ years.
My favorite one they repel brake dust off of your wheels.
Curing lamps make the coating harder.

FACTS

Coatings require proper washing techniques and specific products to maintain.
Coatings like wax have a life span.
Coatings break down over time.
The smallest amount of dirt in a microfiber towel can scratch your paint. If I see a small scratch does my vehicle need to be completely redone? No it doesn't need to be.
Coatings make surfaces easier to clean such as break dust but no not it's not magic. Only way to avoid brake dust is to not drive the vehicle at all.
The hardest ceramic coating out their have a 9 year warranty.
Curing Lamps do not make the coating harder, shiner, or smoother. It expidites up the process.